yesterdayDallas, TX+24 milesJobs
Greyhound has been successfully serving the travel needs of millions of people for over 1 hundred years. With that history comes a sense of pride and responsibility that inspires our employees and spurs our continuous growth. Our team is currently seeking skilled Diesel Mechanics to provide quality preventive maintenance and repairs on over-the-road buses specifically with diesel engines and co...
Customer Service Support Representative (Greyhound Package Express)SummaryThe Customer Service Support Representative is the back office support for the Call Center. L2 escalated calls are also handled in this position.REQUIRED RESPONSIBILITIES * Provide L2 support to CSRs.* Process all deferred and preferred boards.* Process all email and written correspondence.* Follow up with updated custome...
Customer Service Support Representative (Greyhound Package Express) Summary The Customer Service Support Representative is the back office support for the Call Center. L2 escalated calls are also handled in this position. ESSENTIAL RESPONSIBILITIES * Provide L2 support to CSRs. * Process all deferred and preferred boards. * Process all email and written correspondence. * Follow up with updated ...
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Digital Product ManagerGreyhound's Digital Team is responsible for enriching customer experiences throughout our websites, mobile apps and kiosks. Our team of product leaders are entrepreneurial, innovative and resourceful, creating digital experiences that delight our customers. From enticing customers with rich descriptions of amazing destinations to easing the stress of travel with eTicketin...
JOB PURPOSE: Supports the overall objectives of the Commercial organization by leading the management of Greyhound's passenger demand forecasting and optimization systems. The Forecasting manager will ensure the smooth functioning of these systems by implementing monitoring and controls, addressing issues, and proactively identifying opportunities to improve algorithms and related business proc...
Representative, Social Customer ExperienceSummary: Handles all customer queries and complaints delivered through the company's social media channels (Facebook, Twitter) and responds to reviews on review-sharing sites such as Yelp.Responsibilities:Uses the social engagement platform to monitor and respond to customer queries and complaints that are posted on Facebook, Twitter and Instagram. Supp...
Digital Product ManagerGreyhound's Digital Team is responsible for enriching customer experiences throughout our web sites, mobile apps and kiosks. Our team of product leaders are entrepreneurial, innovative and resourceful, creating digital experiences that delight our customers. From enticing customers with rich descriptions of amazing destinations to easing the stress of travel with eTicketi...
Representative, Social Customer Background Summary: Handles all customer queries and complaints delivered through the company's social media channels (Facebook, Twitter) and responds to reviews on review-sharing sites such as Yelp. Responsibilities: Uses the social engagement platform to monitor and respond to customer queries and complaints that are posted on Facebook, Twitter and Instagram. S...
days agoDallas, TX+24 milesJobs
Representative, Social Customer Experience Summary: Handles all customer queries and complaints delivered through the company s social media channels (Facebook, Twitter) and responds to reviews on review-sharing sites such as Yelp. Responsibilities: Uses the social engagement platform to monitor and respond to customer queries and complaints that are posted on Facebook, Twitter and Instagram. S...