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Representative, Social Customer ExperienceSummary: Handles all customer queries and complaints delivered through the company's social media channels (Facebook, Twitter) and responds to reviews on review-sharing sites such as Yelp.Responsibilities:Uses the social engagement platform to monitor and respond to customer queries and complaints that are posted on Facebook, Twitter and Instagram. Supp...
Representative, Social Customer ExperienceSummary: Handles all customer queries and complaints delivered through the company's social media channels (Facebook, Twitter) and responds to reviews on review-sharing sites such as Yelp.Responsibilities:Uses the social engagement platform to monitor and respond to customer queries and complaints that are posted on Facebook, Twitter and Instagram. Supp...